Workshop on Effective Communication Strategies

Synopsis
For the better part of every day, we are communicating to and with others. Whether it’s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.

Communication has become more important in the workplace more than ever. One of MIT surveys showed that Scientists and Engineers spend the majority (70%) of their time communicating. If professionals in technical fields spend that much time in communication, you can imagine how much more time other professionals are spending on communication. The question is how much effective are these communications?

The Effective Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.  This workshop also empowers your people to overcome communication barriers, improve their listening ability, increase their cross-cultural communication competency, and more.

Tentative Workshop Objectives
Below are the primary learning objectives of the workshop (While the objectives can be modified to meet the particular needs of your team, below is a typical starting point):

  1. To highlight the significant roles communication plays for your team’s success
  2. To understand the main characteristics of effective communication
  3. To demonstrate the effects of communication barriers and how to overcome them
  4. To improve the para verbal and non-verbal communication abilities of participants
  5. To equip participants to speak on the spot
  6. To increase your people’s self-awareness that leads to improved communication
  7. To improve their active listening
  8. To increase participants’ cross cultural communication competency
  9. And more…

PROJECT SCOPE
The workshop on Effective Communication Strategies is a very dynamic and interactive workshop. It offers multiple communication approaches your people may use in the workplace right away. The workshop is filled with great insights, latest communication models, tools, and processes that equip your employees, supervisors, and managers to take their communication ability to the next level, communicate like a pro. We have up-to-date and well-designed Workshop Manuals, Facilitator’s Guide, Icebreakers, Activities, PowerPoint Slides, and offer Certificate of Completion to all attendees upon completing the program successfully. However, if it’s necessary, we’ll be happy to work with you and customize our materials to make them relevant to your situation, meet the needs of your people, and align with your organization’s corporate culture.

PROPOSED APPROACH
This workshop is participants-centered. The facilitator doesn’t lecture. The workshop employs latest adult learning principles. It begins by asking participants to share their expectations from the workshop. These expectations will be checked at the end of the workshop to see if participants’ expectations are met. Once the facilitator provides background information and a story or two for each section, he then asks a series of questions that allow participants to reflect, dig deep, and through the process learn from within as they respond to the probing questions. Participants will also engage in one-on-one, small, and large group discussions to learn from other fellow participants. There will also be demonstrations by the facilitator and opportunities for some participants to stand in front of the class to speak and get feedback. There will be quizzes, and assignments to evaluate learning. At the end of the workshop, each participant will be given an opportunity to recognize one thing they learned, and one immediate action they take because they attended this workshop.

TYPICAL WORKSHOP AGENDA (may be modified to meet the specific needs of your team)
AM:

  • Large group discussion led by the facilitator concerning the critical roles communication plays
  • Small group discussion to identify the communication challenges in the workplace
  • Individual exercise, then small and large group discussions about effective and ineffective communication types
  • Small group, and then large group discussion about communication barriers

PM:

  • Discussion on para-verbal and non-verbal communication
  • Explanation about the STAR Model by the facilitator plus individual exercises to practice the model, followed by feedback from the facilitator
  • Pairing exercise using Johari Window to improve communication by increasing self-awareness
  • Explanation about the three levels of listening plus role modeling to reinforce the theoretical concepts concerning listening
  • Briefing plus some relevant stories to empower participants to develop Cross cultural communication competency

Expected Outputs/Deliverables
The major deliverables expected from this workshop are as follows:

  • A one-day customized workshop
  • PowerPoint Slides
  • Participants Manuals
  • Scheduled small and large group discussions
  • Customized activities
  • Customized role plays
  • Evaluation Form

Introducing Success PATHWAYS
Success Pathways provides interactive and dynamic organizational and leadership development workshops that add values to our customers from diverse industries. Our goal is to support our clients in creating a productive workplace that allows them to experience increased morale, harmony, teamwork, innovation, creativity, teamwork, and in turn high performance. One of the key benefits of working with Success Pathways is that we customize each of our workshops to align with our clients’ needs, provide case studies, and activities, games, and/or role plays that are very relevant to our customers’ industries. No two workshops on the same theme are ever the same. We believe that you are unique and deserve a unique experience. We also take extra measures to customize each workshop and make it appropriate and timely to address your specific organizational challenges. We endeavor to offer workshops that are dynamic and engaging that simplify the learning process and also make the whole experience educational and fun at the same time.

Some of our happy clients

  • National Institutes of Health (NIH),
  • A Critical Path,
  • General Services Administration (GSA),
  • Per Scholas,
  • US Department of Agriculture (USDA),
  • Everis,
  • US Forest Services,
  • Fuji Film,
  • Westat,
  • National Cancer Institute,
  • CI International,
  • National Cancer Institute,
  • ICATT Consulting,
  • Public Schools,
  • WindWalker,
  • SkillPath and National Seminars, and so on.

Notes:

We also have other workshops you may be interested. Below are the links to learn more about these workshops:

If you would like to check out our Soft Skills Development Program for your supervisors and managers, read the proposal by clicking here. This program is based on the recently published book entitled ‘Soft Skills That Make or Break Your Success: 12 soft skills to master self, get along with, and lead others successfully’.

Please note that Success Pathways uses experienced consultant trainers. Based on your industry, the profile of participants, and your request, we can assign the right fit trainer for your team.